Built for the UAE and the Gulf

Built because restaurants deserve better.

Delivery apps take a big share of every order a restaurant sells. Ramzi gives restaurants their own ordering system for a small fixed fee instead.

Mounir Zouina, founder of Ramzi — **Mounir Zouina** Founder of Ramzi Solutions From Morocco

The founder

Hi, I'm Mounir Zouina.

I'm 24 and I'm from Morocco. Ramzi is the company I started after noticing the same problem over and over.

Restaurants were paying delivery apps a lot of money, and I saw it in city after city, in different countries. Owners handed over 25 to 30% of each order because they didn't see another way to sell online.

I decided to build that other way. Ramzi gives a restaurant its own ordering page, a dashboard for the team and kitchen printing for one monthly fee, and I made it for restaurants in the UAE and the other Gulf countries.

Where it started

Restaurants were losing thousands every month.

When I talked to restaurant and café owners, I heard the same complaint again and again. The platforms that were supposed to help them grow were taking 25 to 30% of every order.

A busy, established restaurant feels that cut. For a new café or a small family restaurant, it can decide whether they stay open.

New restaurants are hit hardest. They've just paid for the fit-out, the staff and the stock, and then a platform takes a cut of every meal they sell.

That's why Ramzi costs one flat fee of AED 250 a month. We don't take a percentage, however many orders you get.

What a 30% commission costs

AED 30 lost on an AED 100 order

AED 6,000 lost each month on 200 orders

AED 72,000 lost over a year

AED 250 what Ramzi costs a month

Everything you earn through Ramzi goes to you. We don't take a commission on any order.

The other problem

A WhatsApp number is not an ordering system.

Many smaller restaurants take orders on WhatsApp or over the phone. It's free and everyone already uses it, so it makes sense at first.

It falls apart during a busy service. Orders get buried under other chats or read wrong, and there's no order history or easy way to handle several orders at once.

Staff copy orders out by hand, and customers send "is my food ready?" into the same chat they ordered in.

With Ramzi, orders arrive on one dashboard and print in the kitchen. Customers get a link to follow their order live, so they stop messaging to ask.

What taking orders on WhatsApp looks like

Orders lost between unread messages during the lunch rush.
No confirmation, so customers message again to check their order went through.
No history or reports, so you can't see your busy hours or best sellers.
Orders written by hand, which leads to mistakes in the kitchen.
The more orders you get, the harder it is to keep up.

The name

Why it's called Ramzi.

In Arabic, when you pay taman ramzi (ثمن رمزي), you pay a symbolic price: an amount so small it hardly counts.

Ramzi works the same way. A restaurant pays a small fixed fee for its ordering system instead of handing over part of every sale, and that's where the name comes from.

ثمن رمزي taman ramzi

A symbolic price: a very small amount paid for something worth much more.

Our mission

Helping restaurants in the UAE and the Gulf keep what they earn.

A café that opened this month and a restaurant that has fed its neighborhood for years should both keep what their customers pay them. Ramzi is priced so they can.

0% commission Live order tracking Live in 48 hours Built for the UAE and the Gulf